Privacy & Policy

Last Updated: 22 July 2026

1. Introduction

• Click-n-Clean respects your privacy and is committed to protecting your personal information in accordance with applicable laws and regulations of India.
• This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use our website, mobile applications, or services.

2. Information We Collect

• We may collect personal information including your full name, mobile number, email address, residential address, and billing information.
• We may collect booking-related information including the services requested, appointment details, customer feedback, payment status, and service history.
• For service professionals (workers), we additionally collect identity and verification information, including government-issued identification documents (such as Aadhaar and PAN), photographs, and other documents you upload for KYC and background verification.

3. Purpose of Collection

• We collect and use your information for scheduling and managing service appointments.
• Your information may be used to provide customer support and respond to enquiries.
• We may use your information for payment processing and transaction management.
• We may send booking confirmations, service updates, reminders, and other service-related communications.
• Information may be used to improve our website functionality, customer experience, and service quality.
• With your consent, we may send promotional offers, newsletters, and marketing communications.
• To verify the identity and eligibility of service professionals (KYC), maintain platform safety and trust, and comply with applicable legal and regulatory obligations.

4. Sharing of Information

• We may share information with payment gateway providers for processing payments.
• We may share relevant customer information with service personnel assigned to fulfil a booking.
• We may engage technology service providers who assist in operating our website, applications, and business systems.
• We may disclose information to government authorities, regulators, law enforcement agencies, or courts where required by law.
• Click n Clean does not sell, rent, or trade customer personal information to third parties.

5. Data Security

• We implement reasonable administrative, technical, and physical safeguards to protect customer information against unauthorized access, misuse, alteration, disclosure, or destruction.
• While we strive to protect personal information, no method of electronic transmission or storage can be guaranteed to be completely secure.

6. Cookies and Analytics

• Our website may use cookies, analytics tools, and similar technologies to improve user experience and understand website usage patterns.
• Users may choose to disable cookies through their browser settings; however, certain website features may not function properly as a result.

7. Retention of Information

• Personal information shall be retained only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. User Rights

• Users may request access to, correction of, or deletion of their personal information, subject to applicable legal requirements.
• Requests relating to personal information may be submitted through the contact details provided below.

9. Changes to this Policy

• Click-n-Clean reserves the right to modify this Privacy Policy at any time.
• Any changes shall become effective upon publication on the website.

10. Contact Information

• For questions, concerns, or requests related to this Privacy Policy, please contact:
• Email: clicknclean2025@gmail.com, Phone: +91-9829912047